Terms and Conditions - Watford Man with Van

Welcome to Watford Man with Van. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully to ensure a clear understanding of our practices.

Service Agreement

Our man with van service provides reliable and efficient transportation solutions for your belongings within the Watford area. By booking our service, you agree to the terms outlined in this agreement.

Booking and Reservations

Reservations can be made via phone or our online booking system.
A deposit may be required to secure your booking.
Confirmations will be sent promptly upon successful booking.

Payment Terms

All payments must be made in full before the commencement of the service unless otherwise agreed upon.

Accepted payment methods include:

Cash
Credit/Debit Cards
Bank Transfers

Pricing and Fees

Our pricing is based on the size of the vehicle required, distance of the move, and any additional services requested.

Additional fees may apply for:

Emergency bookings
Special handling of fragile items
Extended parking or waiting times

Cancellation Policy

We understand that plans can change. Our cancellation policy is as follows:

Cancellations made 48 hours in advance will receive a full refund.
Cancellations made less than 48 hours in advance may incur a cancellation fee.

Rescheduling

Clients may reschedule their appointment subject to availability. Please notify us as soon as possible to accommodate changes.

Liability and Insurance

Watford Man with Van takes utmost care in handling your belongings. However, in the event of damage or loss, the following applies:

We are insured for standard liability.
Clients are encouraged to declare the value of high-value items prior to the move.
Exclusions apply for items not declared or improperly packaged.

Damage Claims

Any damage must be reported within 24 hours of service completion. Claims will be reviewed and processed in accordance with our insurance policies.

Service Limitations

Our services are limited to the following:

Local moves within the Watford area
Transporting household and personal items
Non-hazardous materials only

We do not handle:

Hazardous substances
Perishable goods
Vehicles or large machinery

Access and Permissions

Clients must ensure that the van has access to the pickup and drop-off locations. This includes providing necessary permissions for parking or entry.

Client Responsibilities

Clients are responsible for:

Packing and securing all items unless packing services are requested.
Labeling boxes for easy identification.
Ensuring all items are removed from the premises after the move.

Packing Guidelines

Proper packing helps prevent damage. We recommend:

Using sturdy boxes and packing materials.
Disassembling large furniture pieces.
Labeling fragile items clearly.

Privacy Policy

Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services.

Personal information is stored securely and not shared with third parties without consent.
Clients have the right to access and amend their personal information.

Data Protection

We comply with all relevant data protection laws to ensure your information is handled responsibly.

Amendments to Terms

Watford Man with Van reserves the right to update these terms and conditions at any time. Clients will be notified of any significant changes.

It is the client's responsibility to review the terms periodically to stay informed of updates.

Effective Date

These terms and conditions are effective as of the date specified at the top of this document.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Watford.

Dispute Resolution

We aim to resolve any disputes amicably. If a resolution cannot be reached, legal avenues may be pursued as per the governing law.

Acceptance of Terms

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.